PRIVACY AND COOKIE NOTICE IN TERMS OF POPIA
This Privacy Notice explains how Personal Information is collected, used, shared, and processed. Please read the following carefully to understand Trodian’s policies and practices regarding Personal Information and how it will be managed. By accessing and utilising Trodian Services, including Trodian’s interactions with you through our website, you consent to the transfer, storage, and processing of Personal Information in accordance with this Privacy Notice.
Trodian is dedicated to upholding the confidentiality, integrity, and security of all Personal Information pertaining to our users. This Privacy Policy outlines the methods by which we collect, utilise, disclose, transfer, and store your non-personal and personal information shared through our website or in relation to our Services and Products.
Providing the Personal Information we have requested is not compulsory; however, if you opt not to do so, we regret to inform you that we will be unable to offer our Services or address any enquiries you may have.
We adhere to the requirements set forth by privacy legislation in our processing activities. This indicates, among other considerations, that we explicitly outline the objectives for which we handle personal data. This privacy statement outlines our practices:
- we strive to limit the collection of personal data to what is necessary for legitimate purposes;
- we will seek your explicit consent to process your personal data in situations where consent is required;
- we implement appropriate security measures to safeguard your personal data and expect the same from third parties that process data on our behalf;
If you have any enquiries or would like to understand the specific data we retain about you, please reach out to us.
Use of Personal Information and what we collect
Trodian will only utilise your Personal Information internally for the following purposes:
- execute its operations,
- manage risks,
- process transactions,
- engage in marketing, and
- develop both existing and new products, as well as address legal, compliance, regulatory, or law enforcement requirements.
- Name
- Contact information including email address
- Demographic information such as postcode, preferences and interests
- Other information relevant to customer surveys and/or offers
Use of Cookies
We use cookies and other technologies to enhance your experience.
We may use cookies and other technologies to better understand user behaviour, determine which portions of the Trodian Sites individuals have visited, and enable and assess the efficacy of offers, Products and Services in order to enhance them.
We treat information collected through cookies and other technologies as non-personal information.
You will have the option of disabling cookies. If you opt to disable cookies, certain parts of the Trodian website and Services will be unavailable.
Disclosure and Retention of Personal Information
Trodian may disclose Personal Information to third parties for the following purposes:
- Legal or regulatory purposes
- Suppliers who assist Trodian with the provision of its Services
Personal information may be disclosed when mandated by law or a court order, in response to requests from law enforcement agencies, as permitted by applicable legal provisions, or for investigations pertaining to public safety matters.
In the event that our website or organisation undergoes a takeover, sale, or merger, your information may be shared with our advisors and potential buyers, and will be transferred to the new ownership.
Trodian will store Personal Information only for the greater of as long as necessary to achieve the purposes for which it was collected and applicable law. Retention periods for transaction and other data categories may vary, depending on our obligations.
Third-party websites
This privacy policy does not apply to third-party websites linked from our website. We cannot guarantee that these third parties will manage your personal information in a trustworthy or secure manner. We urge that you read the privacy policies for these websites before using them.
Accessing and modifying your data
If you have any enquiries or would like to understand the personal data we hold about you, please reach out to us. Please feel free to reach out to us using the information provided below. The following rights are afforded to you:
- It is important for you to understand the reasons for the collection of your personal data, the intended use of that data, and the duration of its retention.
- You are entitled to access your personal data that we hold.
- You have the right to supplement, correct, delete, or block your personal data at any time you choose.
- Upon granting us permission to process your data, you retain the right to withdraw that consent and request the deletion of your personal data.
- You have the right to object to the processing of your data.